How to Order

We offer three types of products. Choose the option that matches your item and follow the steps below.

1Online or Manual PersonalizationIf you see both ‘Customize It Now’ and ‘We’ll Do It for You’, you can personalize your item online with Live Preview or send us your details.
Quantity
1

Choose how you want to personalizeor add to cart and send your details later.

See step-by-step guide
  1. Choose your product options.
  2. Select “Customize It Now” for a live preview, “We’ll Do It for You” to send us your details, or simply click “Add to cart”, complete checkout, and send your personalization details later.
  3. Complete checkout. Production takes 1–5 business days once your design is ready and, if you requested a mockup, approved.

Custom aircraft artwork may need extra preparation time. Shipping time is additional.

2Manual Personalization OnlyIf you see ‘Send Details Now’, send us your personalization details and we’ll create the design for you.
Quantity
1

Personalize Your Flight Milestone

Send us your details and we’ll create the design for you.

or add to cart and send your details later.
See step-by-step guide
  1. Choose your product options.
  2. Select “Send Details Now” to complete the personalization form, or simply click “Add to cart”, complete checkout, and send your personalization details later.
  3. Complete checkout. Production takes 1–5 business days once your design is ready and, if you requested a mockup, approved.

Custom aircraft artwork, where applicable, may need extra preparation time. Shipping time is additional.

3Ready-to-Order DesignsNo personalization needed. Simply choose your options and add the item to your cart.
Quantity
1
See step-by-step guide
  1. Choose your available options and quantity.
  2. Add the item to your cart and complete checkout.
  3. We’ll make your item within 1–5 business days after ordering. Shipping time is additional.

No personalization or design approval is needed.

Sending Your Details

Send your details now or after ordering. We’ll contact you if we need anything else.

Use the form on your product page, or choose Order Now — Send Details Later when prompted. Our team will contact you if we need more information.

You can also contact us with your order number and the details for each item. Production waits until the required details are received and the design is ready.

Design Preview & Approval

Manual personalization can include a mockup; online personalization shows Live Preview.

With Manual Personalization, choose Yes, send me a mockup to receive a preview by email. Production begins only after your approval. With Online Personalization, you see your design instantly in Live Preview.

If you choose No, print without approval, no separate approval is required. For Details Later orders, include your approval preference when you send your details.

Custom Aircraft Designs

Can’t find your aircraft or paint scheme? Send a photo for custom artwork.

If your aircraft or paint scheme is missing, select Other and send a reference photo for individual artwork. Upload the photo where the product form offers this option, or contact us with your order number and we’ll help you send the photo. Our team can prepare the aircraft artwork for your design.

New aircraft illustrations or paint schemes may need extra preparation time before production.

Production & Shipping

Production: 1–5 business days. Shipping time is additional; available options appear at checkout.

Ready designs: production takes 1–5 business days after ordering. Personalized items: production takes 1–5 business days once the design is ready and any approval you requested has been received. Aircraft artwork may need extra preparation time.

Shipping options, charges and available delivery estimates are shown at checkout. Expedited shipping may be available; it does not guarantee faster production.

Production does not begin in the first two hours after ordering, when cancellation for a full refund is guaranteed. See our Shipping Policy and Return & Refund Policy for full details and your legal rights.

Need Help?

Questions about ordering or personalization? We’re happy to help.

Contact Us. Include your order number if you’ve already ordered, and tell us which item you need help with.